SafeGuard’s Shipping Policy

All medical alert equipment will be securely shipped free of charge to customers located in the continental United States and Canada, using a shipping company chosen by SafeGuard.

All medical alert products will be shipped during regular business hours. Orders that are placed Monday through Friday will be shipped within 24 hours. Orders placed on Saturday and Sunday will be shipped out on the next business day. For expedited or overnight delivery, an additional charge will be applied to the customer’s account.

Please contact one of SafeGuard’s knowledgeable customer service representatives for more detailed information about when your medical alert product will be shipped. If there are any expected delays in shipping, one of our customer service representatives will contact the customer by phone or email to inform them of the delay. SafeGuard will not be responsible for any delays in delivery due to conditions beyond our control by the delivery companies involved.

Select a system or service below to learn more:

Maintain your independent lifestyle at home while enjoying uninterrupted day-and-night access to emergency help.
HomeSafe with Auto Fall
Enjoy carefree and dignified living knowing that a fall will be automatically detected with 24-hour help.
MobileSafe with GPS
Have the freedom to enjoy active living with access to 24/7 monitoring from virtually anywhere.
Your caregivers and care team can communicate effectively and can proactively manage your overall well being.
You’ll never have to worry about your loved one’s safety and well being when you can’t be around to look after them.